Refund policy
Return Policy (3 Days)
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youāll also need the receipt or proof of purchase.
To start a return, you can contact us at sumairah.shams@outlook.com
Damages and Issues
Please inspect your order upon reception and contact us within 3 days of receiving the product if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and resolve it.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as:
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Perishable goods (such as food, flowers, or plants)
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Custom or personalized products
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Personal care goods (such as beauty products)
We also do not accept returns for hazardous materials, flammable liquids, or gases.
Please contact us if you have questions about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.